Customer registration

Online servicing with AVIVA

To service your Aviva pension plan online, you will need to confirm your personal details, including your scheme/member number.

If your personal details (including your email address) match the details held for your plan, we will send your activation code by email. Otherwise, we will send your activation code by post- it should arrive within three working days.

You will need to enter your activation code to access online servicing. To protect your security, certain functions within your account will be read-only for seven days.

If you have already registered a customer account, please use the links below.

Personal information

Username and password rulesNew window

Security questions

These are required in case you forget your password, please select 3 unique questions below and supply an answer for each.

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